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Shipment will be arranged within 7 days.
SF Express - Store Pickup / EF Locker Pickup / Office / Home
Free Shipment for order over HKD500
We do not accept any returns or refund.
If you receive damaged goods or encounter any issues with your items, please contact us within 7 days of receipt and provide the relevant order number. We will verify the issue and arrange for a return and refund. Please ensure the product and packaging are intact, and you will be responsible for arranging the return of the damaged items. Once verified, we will process the refund. In case of any disputes, we reserve the right to make the final decision.
Important Notice:
Unless the product is damaged during shipping, we do not offer free return services. We provide high-resolution videos and images for each product, so please carefully review them before purchasing. Return requests must be submitted within 7 days of receipt, and the item must be sent back to the address we specify. All return shipping fees will be the responsibility of the customer.